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Publicações Cientificas

Wongkitrungrueng, A., Nuttavuthisit, K., Szabó-Douat, T., & Sen, S. (2019)

Customer Deference to Service Providers in Ordinary Service Encounters. Journal of Service Theory and Practice, 29(2), 189-212. https://doi.org/10.1108/JSTP-02-2018-0031

Valenzuela, A., Bonezzi, A., & Szabó-Douat, T. (2018)

What Goes Around, Comes Around: How Beliefs in Karma Influence the use of Word-of-Mouth for Self-Enhancement. Journal of the Association for Consumer Research, 3(4), 490-502. https://doi.org/10.1086/699567

Stone, T., Gould, S. J.., & Szabó-Douat, T. (2017)

“Am I as extended as you say I am?” Consumers’ emic perspectives on the extended self. Marketing Theory, 17(4), 559-577. https://doi.org/10.1177/1470593117708466