On May 9th, the award ceremony for the BECX project - Best Customer Experience for the 2023 edition will take place.
During this session, the "Best Customer Experience" and "Best Digital Experience" awards will be presented to the winning companies in various sectors of activity studied, as a form of recognition for the efforts and investments made in these areas.
17h30 | Participant Reception
17h45 | Opening Session
Professor Doutor Miguel de Castro Neto (Diretor da NOVA IMS)
Professor Doutor Paulo Sampaio (Presidente da APQ)
17h55 | Artificial Intelligence and Customer Experience
Professor Doutor Fernando Bação (Professor Catedrático da NOVA IMS)
18h15 | Award Ceremony for the Winning Companies of BECX 2023
19h00 | Closing Session
Professor Doutor Manuel Vilares (Professor Catedrático da NOVA IMS)
Professor Doutor Pedro Simões Coelho (Professor Catedrático da NOVA IMS)
19h05 | Cocktail
The session will be held at the INE Auditorium of NOVA IMS, on the Campolide Campus, in Lisbon.
Transports
Metro: S. Sebastião (Blue and Red Line); Praça de Espanha (Blue Line)
Carris: 701, 713, 716, 726, 742, 746, 756, 758, 770