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Informatic Services

Informatica (1)

Informatic Services

The NOVA IMS IT Department provides helpdesk support to every NOVA IMS enrolled student daily from 8 a.m. to 10:30 p.m., and offers a software set from ESRI, Clarck Labs, Microsoft, MicroStrategy, OutSystems, QlikView, SAP, SAS and SYBASE for teaching and research purposes.

Opening Hours

Electronic assistance is done through the following form.

September to July

Monday to Friday: 8 a.m. - 10:30 p.m.


Monday to Friday: 9 a.m. - 6 p.m.

Tutorials available

Office 365 email account configuration on mobile devices:


EDUROAM WiFi network access configuration:

Configuring your VPN access: