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NOVA Tourism & Hospitality Analytics Lab

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NOVA Tourism & Hospitality Analytics Lab

The NOVA Tourism & Hospitality Analytics Lab, powered by NOVA IMS, focuses on the use of data and analytics to support decision-making in the tourism and hospitality sector.

Combining expertise in Information Management, Data Science, Statistics, and Business Analytics with knowledge of the industry, the Lab develops research and applied projects that translate data into insights for organizations and destinations.

Mission

Generate and disseminate innovative knowledge in Tourism Analytics to help organizations and stakeholders harness the power of data to optimize their operational and strategic decisions. This lab bridges the gap between academia, industry, and destinations by developing cutting-edge analytics models and tools, providing evidence-based insights and network development to enhance the tourism ecosystem's overall efficiency and sustainability.

Areas

  • Research on emerging topics
    The Lab develops research projects on emerging topics such as destination profiling, tourism flow monitoring, traveler behavior analysis, sustainability analytics, and predictive and prescriptive modelling.
  • Applied research projects
    The Lab also conducts specialized research on areas including dynamic pricing strategies, demand forecasting, guest satisfaction analysis, and personalized marketing. These projects aim to support organizations in improving revenue management, enhancing guest experience, and promoting sustainable growth in the tourism and hospitality sector.
  • Executive programs
    The Lab offers tailored executive programes and workshops designed to help organizations and tourist destinations strengthen their capabilities in tourism and hospitality analytics.
  • Events and networking
    Through conferences, seminars, and other events, the Lab brings together researchers, industry professionals, and students to exchange knowledge and advance the field of tourism and hospitality analytics.

Goals

This lab's objectives revolve around conducting high-quality, interdisciplinary research and developing state-of-the-art analytical tools and techniques. It provides a platform for knowledge sharing and collaboration for students, researchers, territories, and industry practitioners. The lab is committed to promoting ethical, responsible, and innovative use of data and analytics in shaping the future of the travel and tourism sector.

Projects

  • Deploytour
    Developing a trusted and secure Common European Data Space for Tourism.

  • LXTour-Impact
    Perceptions and Economic Impact of Tourism in Lisbon.
  • Agenda ATTAcelerar e Transformar o Turismo
    Financed by Agendas Mobilizadoras para a Inovação Empresarial (Turismo), Plano de Recuperação e Resiliência (PRR).

  • City CatalystCatalisador para cidades sustentáveis
    Financed by Programa Operacional Competitividade e Internacionalização (POCI), Programa Operacional Lisboa (PO Lisboa), FEDER. See the project file HERE.

  • Grow Investment
    Financed by SAMA 2020, FSE. See the project file HERE.

  • SMART BEACH - Projeto Piloto de Gestão Inteligente da Orla Costeira.
    Financed by FEDER. See the project file HERE.