This experienced engineer is a consultant and trainer in the IT field, having been involved in a wide range of projects worldwide, particularly in the Financial, Payments, Telecommunications, and Retail sectors. He obtained a Bachelor's degree and later a Master's degree from the Nova University of Lisbon (FCT/UNL) with a thesis on IT service forecasting based on time series analysis. He holds a Ph.D. in Information Science and Technology from ISCTE-IUL, with a dissertation titled "Software Development Process Mining: Discovery, Conformance Checking, and Enhancement," which combines Big Data, Machine Learning, and Process Mining technologies to improve software project development practices. He is the founder of Kiion Technologies, where he works as a Process and Data Science Advisor. He is frequently invited to teach courses at ISCTE, Univ. Atlântica, Univ. Europeia, and ISTEC on topics related to Process Management, Analysis, Simulation, Forecasting, Data Mining, and Software Engineering. His work has been published in prestigious scientific journals and conferences, including the International Conference on Process Mining (ICPM), Product-Focused Software Process Improvement Conference (PROFES), Journal of Computer Standards and Interfaces, and Archives of Computational Methods in Engineering. He is an associate researcher at ISCTE/ISTAR and a member of CS/03 (Commission for Information and Communications Technologies). He serves as an official reviewer for international scientific journals such as the Journal of Systems and Software, IEEE Access, and the Journal of Software: Evolution & Process.