The NOVA IMS IT Department provides daily helpdesk support to the entire NOVA IMS community, and offers a wide range of software tools from ESRI, Clark Labs, Microsoft, MicroStrategy, OutSystems, QlikView, SAP, SAS and SYBASE for teaching, research and administrative purposes.
Informatic Services
Informatic Services
Opening Hours
Electronic support is provided through our ticketing system, which should be used to submit questions, report technical issues or request assistance.
September to July
Monday to Friday: 8 a.m. - 10:30 p.m.
August
Monday to Friday: 9 a.m. - 6 p.m.
Team
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Daniel FigueiraHelpdesk Coordinator -
David FerreiraHelpdesk -
Isabel Sofia de AguiarStaff -
Miguel VeríssimoStaff -
Osmar SeguroStaff -
Pedro SilvaStaff -
Rita FernandesHelpdesk -
Tiago GomesHelpdesk