Ver o conteúdo principal

Teaching Staff

Biography

Manuel Leiria holds a PhD in Economics and Business Sciences from the Faculty of Economics of the University of Algarve and a Master’s degree in Management, with a specialization in Strategy and Planning, from ISEG, University of Lisbon. His professional career has been primarily focused on the financial sector, and he currently serves as Coordinating Director of the Organization and Planning Office at the Portuguese Insurance and Pension Funds Supervisory Authority.

Scientific Publications

Leiria, M., Dematos, N., & Rebelo, E. (2023)

Customer loyalty in the insurance industry: From traditional to analytical marketing — a bibliometric analysis. Applied Marketing Analytics: The Peer-Reviewed Journal, 8(4), 404. https://doi.org/10.69554/BEWS6956

Leiria, M., Rebelo, E., & deMatos, N. (2022)

Measuring the effectiveness of intermediary loyalty programmes in the motor insurance industry: Loyal versus non-loyal customers. European Journal of Management and Business Economics, 31(3), 305–324. https://doi.org/10.1108/EJMBE-05-2020-0103

Leiria, M., Matos, N., & Rebelo, E. (2021)

Non-life insurance cancellation: A systematic quantitative literature review. The Geneva Papers on Risk and Insurance - Issues and Practice, 46(4), 593–613. https://doi.org/10.1057/s41288-020-00187-2